Hi Southern Computer Clients and Community,
Over the past few months, our Southern Computer Co. team have seen multiple forms of scams happening to clients.
This time of year, we need to be particularly careful with our online digital security. Here are some case studies we have seen first-hand and some tips to avoid falling victim to such scams.

Case Study 1: Instagram Hacking

What | The hacker took over a small business Instagram account. They blocked the owner and changed all account details. The hacker then harassed the client by calling and emailing asking for money.

How | Through a scam link asking to update their account information, the hacker was able to access and take over the Instagram business account. The same password was used across multiple accounts allowing the hacker access to email and multiple other accounts.

Damage | The hacker posted on behalf of the account, further scamming others. They sent hundreds of personal messages to the client’s contact list. The client’s Instagram was not in their control for many weeks and damaging posts were made under their name. Luckily the client then got in contact with us, and we were able to retrieve the account. The client did not give the hacker the ransom money so no financial loss was incurred.

Tips to avoid this scam: Use different passwords across your devices and accountsSet up 2 step authentications on your social media accounts.Have strong passwordsDo not click on any links sent to you by unknown accounts on social media

Case Study 2: Remote Access Hacking

How | A hacker called under the guise of there being an issue with the client’s Mastercard/Visa. While on the phone the client passed over their information for the hacker to access their computer remotely.

What | The hacker took over the client’s computer and installed other remote access software. The hacker then tricked and bullied the client into logging into their bank account and transferring money.

Damage | The client’s personal data and device were compromised, the hacker had access to the client’s device and data for one hour before we were contacted and were able to stop the breach. In that hour, the hacker transferred thousands of dollars into their own account.

Tips to avoid this scam: Do not give remote access to anyone.Do not let anyone into your personal computer. This is like letting someone you do not know or trust into your home.No company or institution will ring you out of the blue needing remote access to your computerIf you are unsure, hang up, call the institution/business directly.
Man working outdoors with laptop in mountains. Concept of remote work or freelancer lifestyle. Cellular network broadband coverage. internet 5G

Over the Christmas period, scammers take advantage of more people being online, shopping and using their personal data. Please be careful online and look after your digital security.
For more information on scams, or if you think you have been scammed, contact Scamwatch https://www.scamwatch.gov.au