Queen Street - New Phone System
Christmas Came Early at Queen StreetPosted: Monday December 9, 2019
Christmas Came Early at Queen Street
Our Southern Computer Co. Team have just finalised the installation of a new phone system for Queen Street Medical Centre in Moruya and Broulee.
The old phone system, which ran on Asterisk Open base PBX, has been successfully replaced by the 3CX full digital NBN based VOIP Telephony system, with 35 extensions.
Our expert team were on hand to make sure the transition went smoothly and with zero downtime
Rohan, Sumit and Bryan completed training onsite for all Queen Street Medical Centre staff, enabling them to seamlessly transition to a new system at both busy medical centres.
If you or your business need a new phone system, our team can train your staff too.
With this 3CX phone system no manual intervention is required, all features are automatic and continuous. Another awesome feature is the 3CX phone app which is now fully supported on Android and iOS.
QSMC’s 3CX phone systems have:
- Call Queueing
- Real Time Statistics
- Real Time Monitoring
- SLA Alerting
- Wallboard…Shown >
- Customisable IP Phone Logo
- and many more
There are many other reporting features on 3CX which allow
management to clearly view:
- Average Talk Time
- Calls Waiting
- Agents Busy
- Call Backs
- Number of Answered Calls
- Number of Abandoned Calls
- Total Number of Calls
If you or your business need a seamless Phone System, contact our expert team today…